2.1.1. Attend write calls empha on bend each exploration into a rental.
2.1.2. Selling of all products and services to safeguard that bend achieves a targets
2.1.3. Maintain reservations
2.1.4. Co-ordinate with Operations on selection of automobile and check for accessibility of cars
2.1.5. Ensure cleanliness of automobile and that peculiarity standards are adhered to
2.1.6. Arrange for pick-up or delivery
2.1.7. Organize Chauffeur motorist when applicable
2.1.8. Liaise with Quality, Fleet, Driver and Customer
2.1.9. Log- in to Armada for invoicing
2.1.10. Daily checks of upgrades, replacements, breakdowns and NRM ( non transformation report)
2.1.11. Open Rental Agreement
2.1.12. Educate business telephonically or face to face on mandate and documentation
2.1.13. Close Rental Agreement:
2.1.14. Check for Fines
2.1.15. Prepare a invoice
2.1.16. Check a automobile and finish a VDR
2.1.17. Check with Fleet for any repairs reports and applicable documents
2.1.18. Check with Accounts
2.1.19. Collect payments and arrange deposits
2.1.20. Check cleanliness of a bend overall
2.1.21. Schedule a drivers and check peculiarity standards of driver’s e.g. uniform, cleanliness.
2.1.22. Maintain a record book of driver’s movements.
2.1.23. Check a standards of a automobile washers
2.1.24. Control Petty Cash
2.1.25. Complete a daily business news – DBR
2.1.26. Maintaining daily business reports (DBR) organizing daily banking insert banking trip to DBR.
2.1.27. Maintain a following documents:
iii. Log Book
v. General Filing
vi. Maintain bonus file/book/regular patron pushing permit file.
vii. Police reports – accidents and VDR
2.1.28. Divert franchise deputy mandate to Lease Replacement Agent or classify franchise replacements smoothness of new franchise cars.
2.1.29. Check daily open RA filing for overdue in co-ordination with Senior Rental Agent / Station Supervisor / District Operations Supervisor.
2.1.30. Send service/registration due OR shop-worn Cars to swift ( on NRV)
2.1.31. Handle patron complaints. Forward to Customer Service where necessary
2.1.32. End of a day: – Print details
2.1.33. Batch transmission
2.1.34. Close DBR
2.1.35. Undertakes other duties and responsibilities as and when required.
2.2.1. Feedback to Sales – DBR
2.2.2. Reconcile Deposits
2.3.1. Reconcile a Petty Cash
2.3.2. Complete a Fuel Bill Report